This guide was created to help merchants see through fraudsters' tricks & protect their business from chargebacks, without compromising the shopping experience.
Download this Guide to:
Boost revenue by learning why many valid orders are mistaken for fraud
Protect brand reputation and improve customer...
Most online retailers spend vast resources protecting their business against chargebacks. But in reality, they're losing a lot more money to false declines than to actual CNP fraud.
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Understand the scope of false declines: Why eCommerce businesses should care about false declines, the silent...
One of the main goals of PSD2 is to provide consumers with better service, both in terms of user experience and security. PSD2 was developed with consumers in mind. It is intended to enhance transparency and improve the customer experience while lowering costs through competition.
The fast-evolving, sophisticated, and increasingly global threat of financial crime is one of banking's biggest challenges. To be truly future-proof, institutions must move faster than the criminals who seek to attack them - which makes one thing clear: The most successful and profitable banks of tomorrow will be...
The EU Payment Services Directive (PSD2),
presents any business that processes online
payments or provides account related services
in the European Economic Area (EEA) with the
challenge of balancing the Strong Customer
Authentication (SCA) requirements with a seamless
buyer's journey.
To gain competitive...
Adapting fraud systems from desktop to mobile is no simple task. Retailers may misinterpret legitimate shopping behavior as 'risky' due to the nature of cellular connections (e.g. a mobile carrier may shift your browsing to another location).
To deal with the increase in mobile usage, organizations must also make...
Customer accounts are an integral tool to help merchants foster customer loyalty. But when login credentials are compromised, they present a unique opportunity for fraudsters to commit CNP fraud and steal customer PII. In 2018 alone, Account Takeover attacks resulted in over $11 billion in losses.
The fallout from...
2018 saw a further increase in the frequency and complexity of cyberattacks being levelled at organizations and in several cases, resulted in high-profile customer data breaches. Global companies such as Facebook, Uber and Quora all fell victim to cyberattacks that left them facing huge financial costs and...
Legacy fraud detection systems often approve or decline orders based solely on a handful of details. Savvy merchants expect much more from their fraud management solutions than simply a risk score.
Today, merchants demand a solution that supports expansion into global markets, promotes a smooth shopping experience,...
To stay current, eCommerce retailers have to keep track of evolving shopping trends. And to stay profitable in a rapidly changing marketplace, merchants have to approve more orders, operate more efficiently, and fend off the costly threats of fraud, account takeovers, chargebacks, and false declines.
This survey...
As the global eCommerce market grows and fraudster methodology evolves, new fraud management approaches and tools are being introduced at a fast pace. This guide provides a comprehensive series of resources designed to guide decision makers through the assessment of assessing fraud management and identifying...
In this cutthroat environment, any overlooked leak in the eCommerce payment funnel can be devastating. But most merchants don't realize that around 10% of revenue that reaches checkout is declined even before they have a chance to capture funds.
Fear of CNP fraud leads to businesses falsely declining up to 5.5% of...
Cross-border eCommerce sales are set to reach $627 billion by 2022, with the highest growth rate projected in regions outside of North America and Western Europe, but US merchants are not capitalizing on these global markets. In fact, only 42% of surveyed US merchants said their websites accommodated global...
Fraud is scary, and there are many valid reasons for merchants to decline suspicious transactions in the name of fraud prevention. But often, in the quest to avoid abuse, risk-averse vendors take defensive measures too far.
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How false declines leave money on the...
Online fraud is becoming more sophisticated as cyber-criminals try to stay a step ahead of fraud solutions and tools. Not only are ATO attacks tough to spot, they can also cause harm that goes beyond just stolen goods and chargebacks.
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How fraudsters get credentials to...
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